Aligning AI value, risks and safety are the top challenges for CIOs. This was stated by Gartner during the opening keynote at the IT Symposium in Barcelona.
86 per cent of the 2,000 CIOs surveyed believe that the risks associated with AI are growing faster than the value it delivers. ‘Employees are leaking data everywhere and taking it outside the company’s doors,’ says Gartner Vice President Kristin Meyer. She advocates setting up a Damage Control Team.
Companies are making increasing use of artificial intelligence, and 58 per cent of CIOs believe this also delivers value. However, they are often unable to replicate that success across all parts of their organisations.
71 per cent of CIOs expect to implement agentic AI in the next twelve months, but only 21 per cent have agentic governance in place. ‘This imbalance makes it difficult to create value faster than AI creates risk. Managing value and risk is about building the right kinds of momentum whilst avoiding the wrong kinds of drag,’ says Kristin Meyer.
The Gartner IT Symposium in Barcelona is attended by 6,500 CIOs and IT leaders, 300 of whom are from Belgium.
