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That amazing customer experience…
There is a sticker with a QR code on the table. You…
Are we really waiting for a Google datacenter?
While other regions in Europe and the US are rejecting datacenters because…
Not even half of the CIOs are AI-savvy, thinks the CEO
While 77% of CEOs believe AI is ushering in a new business…
Wake-up call as 95% of GenAI Pilots Fail
A sobering fact is making the rounds: 95% of generative AI pilots…
In the shadow of the chatbot
We might think: let them be, the men who lose themselves in…
Customer Experience: The Great As-If Ritual
Lately I’ve been watching CX slide into farce. What was once about…
Burnout is contagious. And ‘The new way of working’ is its super-spreader
Why we need to start over. With real people. In real places.The…
I found my new therapist — And it’s always available
It never cancels. It doesn’t judge. It’s available 24/7. No, it’s not…
